This page sets out the legal framework governing your use of 7abc7, including how we handle account data, what falls within our policy scope, and how you can reach us with questions. Access to 7abc7 services depends on your local law and the eligible regions we serve.
Jurisdiction-dependent access
Account data policy
User rights and contact routes
Policy scope explained
POLICY POSTURE
How Our Legal Terms Work
7abc7 operates under a policy framework that is specific to the regions we serve. Whether you access the platform via bKash, Rocket or Upay, the same account terms apply to your session and transaction records. Our policy is not a blanket global declaration — it reflects the eligible regions and local law conditions under which accounts may be opened and used. Bangladesh access depends on the laws applicable in your location, and we ask every account holder to confirm their eligibility before transacting. Transaction records associated with bKash, Rocket and Upay are stored against your account and are accessible from your account history section. We do not alter, remove or reissue transaction records outside of a formal correction request submitted through our published support route. Policy documents on this site reflect the current published version; prior versions are retained internally and available on request through the account support channel. If a legal provision changes in a way that affects your account, we publish a notice in the account notification area before the change takes effect. Your continued use of 7abc7 after a published notice confirms you have read and accepted the updated terms.
bKash
Rocket
Upay
Account history
Policy notices
SCOPE AND LIMITS
What This Policy Covers and What It Does Not
Our legal policy applies within defined boundaries. Understanding what falls inside and outside its scope helps you know where to direct questions about your account, transactions or external services you use alongside 7abc7.
Account Access
Policy applies fully to account creation, login sessions, identity checks and the steps shown in your account settings. Any dispute about access rights is handled under this policy and directed through our account support channel.
Transactions
Payment actions made via bKash, Rocket or Upay are recorded in your account and fall within policy scope. Transaction queries, corrections and history requests are covered here. Processing handled by the payment provider on their own platform is governed by that provider's terms, not ours.
Site Content
Game content, lobby pages, promotional notices and account communications published by 7abc7 are covered by this policy. Content accuracy, availability and updates are our responsibility within the regions we serve, subject to local law.
Third-Party Services
External links, payment network infrastructure operated by bKash, Rocket or Upay, and device or browser behaviour on your handset are outside this policy's scope. We do not accept liability for third-party service interruptions, their data practices or their own terms.
YOUR ACCOUNT RIGHTS
Actions You Can Take Under This Policy
As an account holder, you have practical steps available to you when you need to review, correct or question how your information and account are managed. Start with your account history section — all transactions, including those made through bKash, Rocket and Upay, are listed there with timestamps and reference numbers. If a record appears incorrect, open a correction request via the account support channel, providing the transaction reference shown in your history. Account detail changes — such as contact number or linked wallet — follow the steps displayed in your account settings page; those fields show the verification instructions you need to complete before a change is saved. For questions about how this policy applies to your specific situation, our support route is the right place to raise them. We respond through the same channel you use to contact us, so keep that thread open for follow-up. Every request is logged and tracked on our end.
Review Your Records
Open your account history to see every transaction associated with your bKash, Rocket or Upay payment, including reference numbers and timestamps you can use in a query.
Correct Account Details
Go to account settings to update your contact number or linked wallet. The page shows the verification fields you must complete; follow those steps exactly as displayed.
Raise a Policy Question
Use the account support channel to ask about how a specific policy clause applies to your account. Include your account reference and the policy section you are asking about.
Request Support
If your question is not resolved through self-service, escalate via the same support thread. We log every request and respond through the channel you opened, keeping the conversation traceable.
REACH OUR TEAM
Policy Contact Routes at 7abc7
These are the routes published on the site for raising policy questions, account corrections and legal enquiries. We do not publish contact routes we cannot staff — use the channels below and keep your account reference ready.
Account Support Channel
Log into your account and open the support section to submit a query. This is the primary route for policy questions, transaction corrections and account detail changes. Include your transaction reference or account ID.
Live Chat
The live chat option is available from within the logged-in account area. Use it for queries that need a direct response. Have your account reference and the topic of your question ready before starting the chat.
Email Support
For written policy queries or formal correction requests, use the email address published in your account contact page. Attach relevant transaction references so we can locate your records without additional back-and-forth.
HOW WE HANDLE DATA
Data, Cookies and Account Security
Our approach to data handling, cookies and account security follows the same principles we apply to payment records — keep it accessible to you, retain only what is operationally necessary, and give you a clear route to request changes or ask questions.
Data Handling
Account data, including wallet associations with bKash, Rocket and Upay, is stored to support your session, transaction history and account corrections. We do not share your account data with third parties outside the operational scope described in this policy.
Cookies and Session Tracking
We use session cookies to keep you logged in and to maintain your lobby state across pages. Analytics cookies help us understand page performance. You can manage cookie preferences through your browser settings; disabling certain cookies may affect session continuity.
Account Security
Account access is protected by the login credentials and verification steps shown on the account page. We do not initiate contact asking for your password or wallet PIN. If you receive such a message, report it immediately through the account support channel.
Retention and Change Requests
We retain account and transaction records for the period required under our operational and legal obligations. To request a change, correction or deletion of specific data, use the email support route and include your account reference and the specific record you are querying.
POLICY QUESTIONS ANSWERED
Frequently Asked Policy Questions
These are the policy questions we hear most from account holders in Bangladesh. Each answer points you to the specific account route or step you need.
Does 7abc7 legal policy apply to my account in Bangladesh?
Access to 7abc7 and the applicability of our policy depends on your local law and the eligible regions we serve. Before opening or using an account, confirm that doing so is permitted under the laws applicable in your location.
Where can I see my bKash or Rocket transaction records?
All transactions processed through bKash, Rocket and Upay are listed in your account history section with reference numbers and timestamps. Log in, open the history tab, and the records are displayed there for you to review or reference in a query.
How do I request a correction to an account record?
Open a correction request through the account support channel. Include the transaction reference number shown in your history and describe the discrepancy clearly. We log every request and respond through the same support thread you opened.
Can I update the mobile wallet linked to my account?
Yes. Go to account settings and follow the verification steps shown on that page to update your linked wallet, whether that is bKash, Rocket or Upay. The fields and verification instructions are displayed in the settings section itself.
Who do I contact for a formal policy or legal query?
Use the email support route published on your account contact page for formal or written policy queries. Include your account reference and the specific policy clause or section you are asking about, so we can respond accurately without back-and-forth.
How long does 7abc7 keep my account and payment data?
We retain account and transaction records for the period required under our operational and legal obligations. To ask about specific records, or to request a correction or deletion, contact us via email support and include your account reference and the details of the record in question.